Contact Us
Contact Us
Thanks for shopping with ShimmerWig. We would like to hear from you whether you want advice about a style or product, or you have a question about an order or delivery. You may contact us by e-mail, phone, text or social media. We are honored to help you have the most satisfying shopping experience.
Contact us:
Email: service@shimmerwig.com
Collaboration: collab@shimmerwig.com
Wholesale: wholesale@shimmerwig.com
Pre-Sale Service
Honest Product Description— We answer all the questions honestly with patience.
24 Hours Online— We will reply you within 24 hours, save more time for your order.
Quick Massages Reply— We check emails and massages within 2 hours,answer questions ASAP.
Considerate Packages Tracking Service— We will send your tracking number as soon as we ship the hair out
After-Sell Service
Service Guidance— If you have any problems about the hair, contact us at first time.
Timely and Effective Response— We will try our best to help you solve your problems.
Reasonable Return Policy— Responsible for the goods that are not non-artificial damaged, and sent by wrong type, color, or length within 30 days(wig not be used).
Professional After-Sale Service— Perfect return and exchange service as well as refund system, providing the best after-sale guarantee for you.
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